Help

Add items to your cart and go to checkout. A phone number and a name are enough, no sign-up needed. Checkout fits on a single screen.

Each seller ships their items separately from their own warehouse. You place one order, and there are as many parcels as there are sellers in it. In your account each parcel has its own status and tracking number.

Until the seller hands the parcel to the carrier, message them in chat or call us. If the parcel has already shipped, you can simply not pick it up at the branch or request a return.

Open the order in your account and tap «Message the seller». All conversations are kept in «Chats».

Nova Poshta (to a branch, a parcel locker or by courier) and Ukrposhta. Rolled metal is delivered by the seller's own truck.

The dispatch time is shown on the product card: «Ships today», «tomorrow» or a specific date. We count business days, and orders placed after 17:00 move to the next business day.

As soon as the seller hands the parcel to the carrier, a tracking number appears in your account. Check the status in «Tracking» or in the carrier's app.

Cash on delivery, by card online for Likel brand products, or by invoice if you buy as a company or sole proprietor.

Online payment currently works for products from the official Likel store. Other sellers' items are paid on delivery, after you inspect the parcel.

Choose «Invoice for companies» at checkout and enter the company details. The invoice must be paid within 3 business days, otherwise the order is cancelled.

14 days from the day you picked up the parcel. The item must be unused, complete and in its packaging.

Open «Returns» in your account and choose the item and the reason. The seller replies within 2 business days and sends a tracking number for the return.

Within 7 days after the seller receives the item. The money goes to the card or account you enter in the request.

Hygiene products with opened packaging, 18+ products, and rolled metal cut to size for your order.

No. A phone number and a name are enough to order. An account lets you see your order history, conversations with sellers and notifications.

With your phone number: we'll send a code by SMS or Viber. No password needed.

Save your cars in your account: it makes it easier to find compatible parts and book a service station.

The language switcher is at the bottom of every page, and on desktop it's in the header too. Ukrainian, Russian and English are available.

Sole proprietors, companies and private individuals. We verify sellers automatically by their company or tax ID.

The Free plan with a 5% commission per sale, or Pro for 199 UAH a month with a 1% commission.

Create Nova Poshta or Ukrposhta waybills right from the seller account with your own API key, or enter the number by hand. The buyer sees the parcel status at once.

Fill in the application on the «Become a seller» page. Once verified, add products by hand or through AI import from a spreadsheet or photo.